Introduction
At MS Virtuals, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how MS Virtuals collects, uses, stores, and protects information when you visit our website, contact us, submit a form, or interact with our services, advertisements, and social media pages.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full nameEmail addressPhone numberWhatsApp numberInformation about your interest in our courses or servicesInformation submitted through our website formsInformation provided when you contact us through email, WhatsApp, Facebook, Instagram, or other communication channels
When you submit a lead form through an advertisement on platforms such as Facebook or Instagram, we may receive the information you choose to provide through that form.
2. How We Use Your Information
We may use your information to:
Respond to your inquiries and requestsProvide information about our Virtual Assistant Course and other servicesContact you regarding course registration, schedules, fees, and related informationFollow up with you after you submit an inquiry or lead formProvide customer supportProcess registrations and payments where applicableImprove our courses, services, website, and marketingSend relevant business or promotional communicationsMaintain records of inquiries and registrationsPrevent fraud, abuse, or unauthorized activity
We will use your information only for legitimate business purposes and in accordance with applicable requirements.
3. Information Collected Through Advertisements
MS Virtuals may advertise its courses and services through third-party platforms, including Meta platforms such as Facebook and Instagram.
When you submit information through a Meta lead form, the information you provide may be shared with MS Virtuals so that we can contact you regarding the service, course, or offer for which you submitted the form.
Meta may also process information according to its own privacy policies.
4. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the personal information we receive from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
5. Sharing of Information
MS Virtuals does not sell or rent your personal information to third parties.
We may share information with trusted service providers or platforms when reasonably necessary to operate our business, provide services, process communications, manage registrations, or conduct marketing activities.
We may also disclose information where required by law or where necessary to protect our legal rights, business, users, or property.
6. Third-Party Services
Our website, advertisements, and communications may use third-party platforms and services, such as:
Meta/FacebookInstagramEmail service providersWebsite hosting and analytics providersPayment service providersCommunication platforms such as WhatsApp
These third parties may have their own privacy policies and terms governing how they process information.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, analyze traffic, and support advertising and marketing activities.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide services, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
9. Your Choices
You may contact us if you:
Want to know what personal information we have about youWant to request correction of inaccurate informationWant to request deletion of your information where applicableNo longer want to receive promotional communications from usHave questions about how your information is being used
Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.
10. Children’s Privacy
Our services and courses are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable requirements.
When we make changes, we will update the Effective Date shown at the beginning of this policy.
We encourage visitors to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
MS VirtualsEmail: msvirtualofficial@gmail.comWebsite: www.msvirtuals.org.